Refund policy

Returns, refunds and exchanges:

We are unable to offer exchanges on most items, so please choose carefully.

We offer refunds and replacements for defective, broken or missing items.

A store credit may be issued in some cases.

Contact us at info@clevesgourmetproducts.com prior to returning any items and within 28 days of purchase. All returns require a Lot number or Best By Date, and place of purchase when return is requested.

International items cannot be returned or exchanged.

If a package is unclaimed or returned, it may be subject to a handling fee.

Customer is solely responsible for entering correct shipping address.

If you are ordering to a hotel or temporary address, we are not responsible if your package is delivered after the time of checkout, or is misplaced by the front desk.

For all other queries, please email: info@clevesgourmetproducts.com